🔄

Blackarmada

Frequently Asked Questions.

You do not need to create an account to shop, but we recommend registering to enjoy the following benefits:

  • View your past purchases.
  • Add your favorite items to your wish list.
  • Save your address and payment details for faster future checkouts.

Select a category from the navigation menu at the top of the page or search for specific styles, trends, or categories.

  1. Choose the item you want and click on it to see more details.
  2. To add it to your cart, select your desired size and color, then click “Add to Cart.” After adding all your items, go to your cart to checkout. Click on the shopping cart icon at the top right of the page to view your cart. Then click the checkout button to proceed.
  3. Log in to your account, or if you haven’t created one, proceed as a guest.
  4. Enter your address, payment, and shipping details to complete your order.
  5. That’s it! We’ll confirm your order within 1-3 business days and ship it out to you.

We aim to ship your order within 3-5 business days of receiving it. Once your order is shipped, you will receive an email with tracking details. Please note that orders may be shipped in multiple shipments, and items ordered together may not be shipped on the same day.

  • For pre-order items, estimated shipping dates can be found on the product detail page.

Click the "Size Guide" button on each product page to see detailed measurements, conversion charts, and size fit guides. You will also find product measurements for each size right below the size selection section on the product page. If you are unsure about your size, please contact our customer service team.

Items will only be reserved for you after you complete your purchase. If a popular item sells out after you’ve added it to your cart, it may no longer be available by the time you check out. We encourage you to complete your order and payment as soon as possible.

To receive notifications when sold-out items are back in stock, click the "Notify me when available" button on the product page. Select your desired size and enter your email address. We’ll notify you once the item is back in stock.

You can modify your order within 2 hours of placing it and before it has been processed. This includes canceling the entire order, changing the shipping address, changing the delivery method, or adding, replacing, or removing items from your order. Our order processing is very fast, so changes may not always be possible. Please immediately contact our customer service team at(c183181878@outlook.com)within 2 hours with your change/cancellation request details.

We support multiple currencies on our site. You will be charged in the equivalent USD based on the currency you select during checkout.

At Blackarmada, the security of online shopping is essential. All transactions are processed through secure payment systems. Click here to learn more about how we protect your privacy and personal information.

The price you pay does not include all import duties and sales taxes. As we are unable to provide the exact amount of taxes, we recommend contacting your local customs or tax authorities before placing an order. Taxes are collected by the customs of the destination country according to its rules and policies. Customers are responsible for understanding the tax policies of their country/region. Goods from all our warehouses are not pre-paid for customs duties and taxes. Therefore, any additional fees must be paid by the customer. If the customer refuses the package due to import duties or taxes, the customer will be responsible for all return shipping fees, duties, and handling charges.

The introduction of the pre-order concept is part of our effort to reduce our footprint and create a better future. We believe we can reduce the environmental waste caused by cheap fast fashion or overproduction, and help build a more responsible and sustainable industry. Pre-order items are not stocked and require additional time for shipping. The expected shipping date for each pre-order item is displayed on its respective product page. Rest assured, once we receive your pre-ordered item, we will ship it out to you as soon as possible.

We accept returns within 30 days of the delivery date. Please contact our customer service before returning the item. Any returns made without a request will not be accepted. For more details, please refer to our Return and Refund Policy.